INFORMATION ON THE PROCESSING OF PERSONAL DATA of users visiting the Rosas Car Service website, in accordance with Article 13 of EU Regulation 2016/679

In accordance with Regulation (EU) 2016/679 (hereinafter the “Regulation”), this page describes how we process the personal data of users who visit the Rosas Car Service website, accessible online at https://www.rosascarservice.it
This information does not apply to other websites, pages or online services accessible via hyperlinks that may be published on the website, but refers to resources within the Rosas Car Service domain

WHO IS THE DATA CONTROLLER?

The data controller is Rosas car Service, with registered office at Via Grancetta 32, 60030 Chiaravalle (AN), VAT No. 00819770918 (email: info@rosascarservice.it, certified email: guendarosas@pec.it, Tel: 346 753 79 17).

WHAT PERSONAL DATA DO WE COLLECT, FOR WHAT PURPOSES, ON WHAT LEGAL BASIS, AND FOR HOW LONG DO WE RETAIN IT?

A) Browsing data. The website’s IT systems automatically collect certain personal data during normal browsing, which is necessary for the Internet to function properly. This data includes, for example, the IP addresses of the devices used by users, the URLs of the pages requested, the time of the request, the method used to submit the request, the size of the file obtained, and the response status code (success, error, etc.). Other data relates to the user’s operating system and device.
The processing of this data is necessary to enable you to use the website and to:

To obtain anonymous statistical information on website usage (e.g. most visited pages, number of visitors per hour or day, geographical origin).
To ensure that the website’s services are functioning correctly.
This data is retained only for the duration of the browsing session, unless it is required for investigations by the judicial authorities.

B) Data provided by the data subject. When you fill in the forms on our website, send emails to the addresses provided, or contact us by telephone, we collect your contact details and any personal information you provide. This data is necessary to respond to and process your enquiries.
The data will be retained only for as long as is necessary to provide you with a response.

C) Cookies and other tracking systems. We use technical session cookies (non-persistent cookies), strictly limited to what is necessary for the safe and efficient browsing of our websites. Our website does not use cookies for user profiling.
The only processing carried out relates to the compilation of statistics, with the fourth component of the IP address masked.

WHO ARE THE RECIPIENTS OF THE DATA?

The personal data collected may be shared with:

Staff and employees authorised and trained by the Data Controller, in accordance with their roles and responsibilities.
Technology service providers responsible for the development, management and operation of the website (e.g. web hosting).
Third parties such as companies or consultants who manage the installation, maintenance and updating of the website (e.g. web agencies).
External professionals and consultants to comply with legal obligations.
Our employees process data in accordance with the instructions provided. Data may also be disclosed at the request of judicial or law enforcement authorities, in the cases provided for by law.

DO THE DATA END UP IN THIRD COUNTRIES?

Personal data collected whilst browsing the website will not be disclosed or transferred to countries outside the European Economic Area (EEA).

WHAT ARE YOUR DATA PROTECTION RIGHTS?

Users have the right to access their personal data, request its rectification, erasure or restriction of processing, or object to its use, as provided for in the Regulation (Articles 15 et seq.).

Requests may be sent by email to info@rosascarservice.it or via certified email to guendarosas@pec.it, or by post to Via Grancetta 32, 60030 Chiaravalle (AN), stating “Privacy” in the subject line.

The application form is available at this link: https://www.garanteprivacy.it/home/modulistica-e-servizi-online

AND WHAT ABOUT THE RIGHT TO COMPLAIN?

If users believe that the processing of their personal data via this website infringes the Regulation, they have the right to lodge a complaint with the Data Protection Authority (Article 77 of the Regulation) or to bring the matter before the courts (Article 79).

If you wish to make a complaint or feel that our company has not adequately addressed your concern, you can contact the Data Protection Authority by following the instructions at the following link: https://www.garanteprivacy.it/home/modulistica-e-servizi-online

MODIFICHE ALLA NOSTRA POLITICA SULLA PRIVACY

Our company regularly reviews its privacy policy and publishes any updates on this page.

Informative specifiche

Specific information will be provided on the Website’s pages regarding particular services or the processing of the data provided.